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How we do it
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InterChez Logistics Systems
uses dSEC to craft solutions unique to the needs of
our customers
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Each service offering and each
customer engagement is guided by the
specific principle of dSEC: design, Source,
Execute, and Continuously Improve.
dESIGN:
Objective:
Evaluate and document the current environment and isolate preferred
solution
Process:
Gather critical operating data
Identify requirements and constraintsModel
alternatives
Refine and select preferred solution
including ROI
Value:
Comprehensive and collaborative exercise to benchmark and
model strategic improvement
SOURCE:
Objective:
Secure the highest value (least cost, best service) service providers
of logistics services that fit the
solution design
Process: Identify customer requirements
Write comprehensive document to solicit qualified responses
Quantifiably
evaluate response and recommend preferred providers
Negotiate and execute contract for services
Value: Document and perform a repeatable RFQ process to identify
providers that meet customer requirements and design
EXECUTE:
Objective:
Collaboratively implement solution(s) design and source
activity results.
Process: Build detailed project plan
Assign action team
Communicate plan
Pilot plan
Formal implementationSystematize
processes
Meansure and improve
Value: Validated operations that deliver immediate value
without disruption to the customer's business
CONTINUOUSLY IMPROVE:
Objective:
Validate the design,
source,
and execution
of solutions over time.
Process:
Baseline operations
Establish prioritized Key Performance Indicators
Capture pertinent data
Report regularly
Modify activities and behaviors to improve performance
Value:
Dynamic, quantitative evidence of ongoing operations and ability
to proactively prepare for business changes
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